1. Introduction
Welcome to Rosedale Dental Care (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy explains how we collect, use, disclose and safeguard your information when you visit our website or become a patient.

2. Information We Collect
We may collect the following types of personal information:

• Contact information: name, address, email, phone number.

• Appointment and health-care information: dental history, treatment records, images/X-rays, and other relevant health details needed for your care.

• Website usage data: IP address, browser type, pages visited, referring/exit pages, time and date of visits.

• Marketing and communications: preferences for receiving communications from us.

3. How We Use Your Information
Your personal information may be used for the following purposes:

• To schedule and manage your appointments and dental care.

• To provide you with dental services, including diagnosis, treatment, follow-up.

• To communicate with you (e.g., appointment reminders, health updates, billing).

• To improve our website, services and patient experience.

• To comply with legal and regulatory requirements (e.g., health records, audits).

• With your consent, to send you promotional communications about our services.

4. Disclosure of Your Information
We may disclose your information:

• To our dental care team and administrative staff who need it for your treatment.

• To third-party service providers (such as dental labs, imaging services, payment processors) who perform services on our behalf and under confidentiality obligations.

• When required by law or to protect our rights (e.g., regulatory audits, subpoenas).

• With your consent or as you direct.

5. Data Storage, Security and Retention
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss or alteration. We retain your health and contact information for as long as required by applicable law, or for as long as relevant to provide you with care. After that, we will securely dispose of or de-identify the information.

6. Cookies and Website Analytics
We use cookies and similar tracking technologies to collect usage data when you visit our website. This data helps us understand how the website is used and how we can improve it. You can disable cookies through your browser settings, although doing so may affect your experience.

7. Your Rights
Depending on your jurisdiction, you may have rights to:

• Access and obtain a copy of your personal data.

• Request correction of inaccurate or incomplete data.

• Request deletion or anonymization of data (subject to legal/medical retention obligations).

• Restrict or object to certain processing.

• Withdraw consent, if we are processing data based on consent.
  If you wish to exercise any of these rights, please contact us at the contact details below.

8. International Transfer of Data
If applicable, your data may be transferred to, stored, or processed in locations outside your home country (including Canada) where laws may differ. We will ensure appropriate safeguards are in place.

9. Children’s Privacy
Our services are not directed at children under the age of 16 without parental/guardian consent. If we discover that we have collected personal information of a child without consent, we will take steps to delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and indicating the date of last revision.

11. Contact Us
If you have questions or concerns about this policy or our privacy practices, you may contact:
Rosedale Dental Care
55 Kennedy Road North, Brampton, ON L6V 1X6
Phone: 905-459-7645
Email: smile@rosedaledentalcare.com